Best practices to keep your investments working for you.
Tenants
Tenants
Tenants
Your satisfaction as a Resident in an Alder Property Management property is very important. Alder takes its management responsibilities seriously and is committed to providing you with premium service in high quality space to maximize your living experience. An open line of communication is key to an amicable relationship, so please contact us if you ever have any questions.
Applications are completed online. Please click on the link located on the page for the property you would like to apply to.
Submit a Maintenance Request
Please login to the tenant portal to submit a maintenance requests. If you have not activated your account, click the "Get Started" link below.
Responsibilities
Your Rental Agreement will contain more in-depth information. Below is a brief list of Resident responsibilities:
- Prompt and complete payment of rent
- Responsible property upkeep and cleanliness
- Honoring the rights of neighbors and/or other Residents
- Not causing damage to the building or property, whether intentionally or through neglect
- Using property as intended and in a reasonable manner
- Taking responsibility for all guests and their actions
- Adherence to all lease terms
- Submitting all maintenance requests in writing. You may submit your request through our website under Resident Services
- Acquiring prior approval from Alder Property Management for any changes or modifications to the property
Generally a clean, well maintained property results in a higher quality living experience.
Our Smoke Free Policy
We respect your right to smoke, this is your choice! However we wish to outline our Company policy and ask that you do not smoke inside the rental property. We want everyone to be able to enjoy their rental property, in the way they wish to enjoy it! However we wish to inform you how smoking will damage the property, and also cause the property to be less desirable for others to enjoy the property in the future.
Therefore for your information, we wish to outline common problems and the financial consequences we encounter when people smoke inside a rental property.
Damage to Paintwork
Interior Surfaces Stained- Regular smoking over time, coat painted surfaces like walls, ceilings, doors etc in a thin brown film. In bad cases, this brown coating becomes evident when pictures previously hanging on walls are removed. The picture outline is clear, with white spaces indicating where the picture once hung, with the surrounding walls a distasteful yellowy-brown color. This can also be clearly seen on the ceilings.
Costly to Rectify- This can be very expensive to rectify! Not only do all affected surfaces have to be washed before being re-painted, but also coated with a sealer first to stop the brown color leaching through the paint when it is applied. This can cost hundreds or even thousands of dollars in painter's cost alone. In all cases, this will be charged in full to the tenant.
Unpleasant Odor
Odors- Regular smoking will also cause a distasteful smell to soak into every part of the property that has been exposed to the smoke. This includes walls, ceilings, doors, curtains, blinds and anything that allows a smell to penetrate! In other words, smoke odor will penetrate EVERYTHING!
Cost to Rectify- This is a huge job to rectify. Curtains need to be dry cleaned and deodorized. The home may have to be deodorized throughout. However, removing the smell may only happen over time. If a property cannot be re-rented because the smell makes the property unattractive to a new tenant, the landlord may insist compensation be claimed again the tenant that caused the problem.
We hope we have given enough reasons why we insist that you do not smoke in the property, and ask that you respect our Company policy.
Thank You
Pay Your Rent Online
Did you know that you can now pay your rent online? It's fast, easy, and secure, so why wait? Below, you'll find some information on how to get started and a few reasons why so many others have already made the switch!
Benefits
Once you’ve signed up, you can:
- View and pay your bills anytime (24/7)
- View and pay your bills from anywhere (any computer with an internet connection)
- Set up an automatic payment
- Sign up for automatic reminder emails
- Review your payment history
Convenience
Have you ever looked at a calendar and suddenly realized that your rent was due that day? Or worse yet, that it was due a few days ago and that it was now late? With online rent payments, these concerns are a thing of the past. Simply hop on your computer and in just a few minutes, your rent is paid! Or remove all doubt and schedule a payment in advance so your rent is paid automatically. And this is in addition to not having to write checks, address envelopes, or find/buy stamps...
Security
In a world where online financial predators seem more and more common, we understand if you have reservations about entering your bank account information online. But fear not! Your information is password protected and all transactions are both encrypted and securely transmitted.
Testimonials
“Alder helped me get my property rented while providing outstanding service and communication! I felt at ease throughout the entire process.„
~ Sean & Kira (Owners)
“It has been a complete joy to work with your Team. I appreciate your attentiveness and hands on approach to managing my property.„
~ Ron (Owner)
“We moved here to Portland from Maine and was lucky enough to find a place from Alder Property. Their staff was so helpful and friendly, and they surely made our move less stressful.„
~ Sara (Tenant)
Contact Us
Alder Property Management
5319 SW Westgate Dr., Suite #219,
Portland, OR 97221
Please send all mail to:
4110 SE Hawthorne Blvd. #220,
Portland, OR 97214
Dropbox Location:
1739 NE Broadway St.,
Portland, OR 97232
Ph: (503) 419.9798
Fax: (503) 715.5796
